Refund policy

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return the product. You will then be credited with the full purchase amount excluding shipping costs. Excluded from returns: leftover products, service and workshops.

To exercise this right, you can create a return for your order in your account. We will then refund the amount due within 14 days of receiving your return, provided the product is returned in good and original condition.

The shipping address for packages:

Magica Miniatura BV
Sint Annahof 3
3764BA Soest
The Netherlands

Always include your name and order number in your shipment!

Conditions for acceptance of returns:

If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned. If you have any doubts about this, you can always contact us.